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KitchenAid Logo

KitchenAid® 20 cu. Ft. 36-Inch Width Counter Depth French Door Refrigerator with Exterior Ice and Water - Stainless Steel

Model # KRFC400ESS

 3.5 out of 5 (166 Reviews)

Regular Price $2,599

Our Price $1,999

Our Price

$1,999

Save $600

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This counter-depth refrigerator is accented by a through-the-door ice-and-water dispenser featuring an LCD display. The appealing design is enhanced by the ExtendFresh™ Temperature Management System that helps the refrigerator and freezer reach and maintain optimum temperatures.



Features
ExtendFresh™ Temperature Management System

Uses sensors in the refrigerator and freezer to help ensure all your ingredients remain at the appropriate temperature for optimum taste and texture.


Through-the-Door Ice and Water Dispenser

provides quick and easy access to chilled water and ice.


Professionally-Inspired Design

A bold blend of professionally-inspired styling and sleek touches for the home. This refrigerator features Satin Textured Handles with iconic KitchenAid Brand Medallions, a beautiful chrome frame surrounding the exterior water and ice dispenser and the KitchenAid® Badge.


Produce Preserver

absorbs ethylene gas emitted by many fruits and vegetables, causing them to over ripen. By removing ethylene, the Produce Preserver helps extend freshness.


FreshChill™ Temperature-Controlled Full-Width Pantry

Lets you properly store foods ranging from meats to produce by allowing manual adjustment of the amount of cold air that enters the drawer.


Humidity-Controlled Crispers

provide adjustable humidity control, giving you a dedicated storage option to keep fresh food at optimum humidity levels.


SatinGlide® System

Uses space-efficient, under-mounted pans with rollers and glides for satisfyingly smooth operation.


LED Lighting

illuminates the inside of the refrigerator and freezer giving for better visibility. Unlike incandescent bulbs, LED lights use less energy, are maintenance-free and never need to be replaced.


Max Cool

when selected, automatically adjusts the temperature in the refrigerator and freezer to the lowest setting when appropriate. This keeps the refrigerator at the ideal temperature when loading groceries, the doors are frequently opened or in higher room temperatures.


Automatic Ice Maker

ensures a constant supply of ice on hand at all times for entertaining and everyday use.


LCD Dispenser Display

provides intuitive feedback and allows adjustments to be made without opening the door.


Metal Wine Rack

provides a durable storage solution for up to four bottles of wine or 2-liter containers and can be removed for additional storage flexibility.

Features:

  • ExtendFresh™ Temperature Management System
  • Through-the-Door Ice and Water Dispenser
  • Professionally-Inspired Design
  • Produce Preserver
  • FreshChill™ Temperature-Controlled Full-Width Pantry
  • Humidity-Controlled Crispers
  • SatinGlide® System
  • LED Lighting
  • Max Cool
  • Automatic Ice Maker
  • LCD Dispenser Display
  • Metal Wine Rack
External Dimensions
Depth 29 1/8
Depth 29 1/8
Height 70 1/8
Height 70 1/8
Width 35 5/8
Width 35 5/8
Height To Top Of Cabinet 68 5/8
Height To Top Of Cabinet 68 5/8
Depth with Door Open 90 Degrees 43
Depth with Door Open 90 Degrees 43
Depth Excluding Doors 24
Depth Excluding Doors 24
Depth Closed Excluding Handles 26 3/4
Depth Closed Excluding Handles 26 3/4
Width with Doors Closed 35 5/8
Width with Doors Closed 35 5/8
Key Features
ExtendFresh™ Temperature Management System - Uses sensors in the refrigerator and freezer to help ensure all your ingredients remain at the appropriate temperature for optimum taste and texture.
Through-the-Door Ice and Water Dispenser - provides quick and easy access to chilled water and ice.
Professionally-Inspired Design - A bold blend of professionally-inspired styling and sleek touches for the home. This refrigerator features Satin Textured Handles with iconic KitchenAid Brand Medallions, a beautiful chrome frame surrounding the exterior water and ice dispenser and the KitchenAid® Badge.
Produce Preserver - absorbs ethylene gas emitted by many fruits and vegetables, causing them to over ripen. By removing ethylene, the Produce Preserver helps extend freshness.
FreshChill™ Temperature-Controlled Full-Width Pantry - Lets you properly store foods ranging from meats to produce by allowing manual adjustment of the amount of cold air that enters the drawer.
Humidity-Controlled Crispers - provide adjustable humidity control, giving you a dedicated storage option to keep fresh food at optimum humidity levels.
SatinGlide® System - Uses space-efficient, under-mounted pans with rollers and glides for satisfyingly smooth operation.
LED Lighting - illuminates the inside of the refrigerator and freezer giving for better visibility. Unlike incandescent bulbs, LED lights use less energy, are maintenance-free and never need to be replaced.
Max Cool - when selected, automatically adjusts the temperature in the refrigerator and freezer to the lowest setting when appropriate. This keeps the refrigerator at the ideal temperature when loading groceries, the doors are frequently opened or in higher room temperatures.
Automatic Ice Maker - ensures a constant supply of ice on hand at all times for entertaining and everyday use.
LCD Dispenser Display - provides intuitive feedback and allows adjustments to be made without opening the door.
Metal Wine Rack - provides a durable storage solution for up to four bottles of wine or 2-liter containers and can be removed for additional storage flexibility.
Specifications
Configuration and Overview
Energy Star® Qualified No
Energy Star® Qualified No
Refrigerator Type French Door
Refrigerator Type French Door
ADA Compliant ADA Height and Side Reach Compliant
ADA Compliant ADA Height and Side Reach Compliant
ULe Environmentally Preferred Certified Passed 60 point AHAM (Association of Home Appliance Manufacturers) Sustainability Standards
ULe Environmentally Preferred Certified Passed 60 point AHAM (Association of Home Appliance Manufacturers) Sustainability Standards
CEE Tier Not Rated
CEE Tier Not Rated
Star K Compliant Sabbath Mode
Star K Compliant Sabbath Mode
Door Style Flat
Door Style Flat
Handle Color Stainless Steel
Handle Color Stainless Steel
Capacity
Refrigerator Capacity 14.68
Refrigerator Capacity 14.68
Freezer Capacity 5.04
Freezer Capacity 5.04
Refrigerator Features
Door Bins 1 Dairy, 2 Adjustable Full-Width, 2 Adjustable Full-Width Gallon, 2 Adjustable Partial-Width
Door Bins 1 Dairy, 2 Adjustable Full-Width, 2 Adjustable Full-Width Gallon, 2 Adjustable Partial-Width
Temperature-Controlled Drawers 1 Full Width
Temperature-Controlled Drawers 1 Full Width
Humidity-Controlled Drawers 2 Split-Width
Humidity-Controlled Drawers 2 Split-Width
Non Climate-Control Drawers No
Non Climate-Control Drawers No
Freezer Features
Door Bins No
Door Bins No
Light LED
Light LED
Ice Maker Factory Installed
Ice Maker Factory Installed
Filtration and Dispensing
Ice Maker Factory Installed
Ice Maker Factory Installed

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 816-233-6019 for assistance. Click Here for C&M APPLIANCE HEATING & COOLING location and contact information.

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3.5

out of 5 (166 Reviews)

60% of reviewers recommend this product.

Good looking! Awesome lightning and easy to reach! Love it!

Submitted by Home mom - 9/22/2017

I bought it 3 weeks ago and we are so happy with our new fridge! It looks great in the kitchen, fits well with our other appliances from KitchenAid!

Yes, I recommend this product

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Great refrigerator

Submitted by Shey - 8/31/2017

Bought this refrigerator with hesitation as it is counter depth and was afraid I would not have enough room but it is honestly more roomier than I thought. It runs quiet and works perfectly.

Yes, I recommend this product

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Counter depth

Submitted by Tne14 - 8/19/2017

We had a very difficult time finding a refrigerator to fit our space. Kitchenaid was the winner. It has a good reputation with appliances. So far we are pleased. The icemaker is small and there's no option for crushed ice. You would definitely need to buy ice or make some ahead if having a party. It has taken some time to get accustom to the storage of items with the counter depth. The holidays could be a challenge. It's not a refrig for a larger family.

Yes, I recommend this product

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Decent quality, pretty poor design

Submitted by Lance - 7/7/2017

I'll preface this by saying that I did not choose this refrigerator (it was included with the house we bought). Had I chosen I would have still gotten the same style, but would not have gone for the in door ice/water dispenser. Anyway, the refrigerator itself seems like very good quality. It is well lit on the inside. The ice maker is incredibly fast (unbelievably so). It runs silently. And while I have only owned it for about 6 months, there have been no major issues to date. My problem with it, however, is the design. There really isn't a lot of practical room in the fridge. This is mainly due to the shelf support brackets that come way down. This breaks up the shelf areas into small areas which limits where you can put items. But perhaps the biggest limitation is that the ice maker/bin, which is actually inside the refrigerator part due to its bottom freezer layout, takes up a TON of room, and considering the ice bin itself is actually very small, it just doesn't seem worth it. The maker/bin takes up 9 1/2 inches of width and 11 1/2 inches of height all the way from the front to the rear of the unit on the left side. This is almost 2/3rds of the width of the left side! Now as I said, I would not have chosen this particular style if I had to choose. I would have much preferred a standard ice maker in the freezer without a dispenser. But be that as it may, if you are considering this unit, be aware of how much space the ice maker consumes. The other fault I have with it is the ice dispenser itself. First it does not funnel the cubes down into the glass at all, rather it spews them outwards. And when you pull your glass away, it always emits another several cubes. I have gotten used to putting my cup up as far as possible when dispensing, but there is no avoiding cubes flying out when you pull your glass away, and invariably I end up with several cubes on the floor. I can't believe this actually passed design reviews.

No, I do not recommend this product

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Worst refrigerator I have ever owned

Submitted by Mike - 6/1/2017

The Kitchenaid refrigerator (model KRFC400ESS) I just got with my new Pulte home is the WORST refrigerator I have EVER owned. This fridge is extremely flimsy and very small. The water dispensing feature does not work properly and also leaks all over the floor. The fact that Kitchenaid put their brand on this blows my mind. I would not recommend this appliance to anyone.

No, I do not recommend this product

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Truly market leader

Submitted by Mohal - 5/20/2017

I moved into a new model home where all appliances are from kitchenaid. Everyone who visits us wants to go back and replace their kitchen appliances right away. Wonderful fridge with easy to operate controls and tons of space inside.

Yes, I recommend this product

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Great

Submitted by Niecey - 5/15/2017

Perfect for kitchen space. However, I wanted the gray interior.

Yes, I recommend this product

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So much space

Submitted by Laura - 4/13/2017

I have had this about 6 weeks. I'm so impressed with how well laid out this is. I can fit so much more than my previous refrigerator.

Yes, I recommend this product

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Quality Control Needs Improvement

Submitted by Paul SRQ - 4/4/2017

I have had a repairman out three times to fix problems with this refrigerator in its first two months of use! The doors were misaligned, which was fixed quickly. The light in the freezer drawer did not turn on when the drawer was opened. This took two visits to fix. Now the "auto" light feature in the water dispenser area does not work. I am living with this defect. I was happy to see that this model has been replaced; unfortunately I purchased my unit just before the model changeover.

No, I do not recommend this product

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Enjoy it!

Submitted by Clark and new home - 4/1/2017

We picked this fridge out with the home. Love it. The display screen is not very helpful and the door light sensor does not really work.

Yes, I recommend this product

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So disappointed

Submitted by Tracie - 3/21/2017

So frustrated. This refrigerator is literally less than a month out of warranty and the control panel died. It will not display anything and the dispenser is stuck on ice. Tried to contact KitchenAid and was told I would have to buy a special Repair 1 program for them to fix it. Less than a month out of warranty. Almost $3,000 for a refrigerator and it's lasted a little over a year.

No, I do not recommend this product

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Not surprised it has been discontinued

Submitted by MJ - 3/9/2017

Poor interior design. I knew the counter depth would have less space, but this is extreme. I have to use our old fridge in the basement just to have enough milk on hand for family. Things are always falling out of it and dinging the flimsy stainless steel. Freezer door handle fell off. Doors do not shut tightly unless they are pushed on. I regret this purchase and expected a much better product from kitchenaid. Did an intern design this? It's incredibly bad. Looks good in pictures though.

No, I do not recommend this product

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Great Fridge

Submitted by Chris Smithers - 3/7/2017

Great fridge

Yes, I recommend this product

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Very Disatisfied with Refrigerator

Submitted by Denny - 2/23/2017

The refrigerator is terrible. Doors misaligned, freezer door does not close properly, freezes food in refregerator. Really!

No, I do not recommend this product

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Disappointed

Submitted by Ralph - 1/23/2017

I expected a better quality product from kitchen aid.

No, I do not recommend this product

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disappointed

Submitted by bags - 1/20/2017

poor quality

No, I do not recommend this product

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Great Features

Submitted by Windy - 1/19/2017

Great looks. Especially impressed with the deli tray and the fruit/veggie crispers. Also, very much like the door alarm system for both the refrigerator doors and the freezer door! This is a great counter-depth refrigerator for two adults who also have another refrigerator in the house for use for extra food & beverage storage when needed. The ice maker is very touchy and a free-giver. We are still trying to the hang of it.

Yes, I recommend this product

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water dispancer

Submitted by Bill - 1/13/2017

It works great and very happy

Yes, I recommend this product

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Good fridge

Submitted by Wendy - 1/6/2017

It's a good fridge but the freezer is too small. Too many compartments minimizing the storage space.

No, I do not recommend this product

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Love it with exception of ice maker

Submitted by Mully - 1/6/2017

Great appliance, but already had to replace ice machine within the first year.

Yes, I recommend this product

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Refrigerator

Submitted by Gina - 12/19/2016

Great fridge

Yes, I recommend this product

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Love this new fridge

Submitted by chris - 12/19/2016

So glad to get this fridge for a steal! It is a little smaller than our old one, but we still have the old one in the garage. Love that I can get ice and water at the same time!!!

Yes, I recommend this product

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style, convenience and storage

Submitted by jim - 12/15/2016

looks great and very functional. Designed to fit the space provided but offers all the features of larger models. Interior layout is excellent and provides easy access to all your items. Highly recommend!.

Yes, I recommend this product

It's great

Submitted by Amrita - 12/1/2016

I bought this couple of months ago , very happy with this purchase

Yes, I recommend this product

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Fantastic!!!

Submitted by Junnie - 12/1/2016

My KitchenAid kitchen is fantastic looking, works well and receives lots of oohs and wows. I am extremely pleased with ease of operation, room on the inside and the style and appearance on the outside.

Yes, I recommend this product

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Looks great

Submitted by Sooner Jon - 11/28/2016

The fridge is very functional with multiple drawers and door storage trays. I love the stainless look and the fact you can dispense ice and water at the same time.

Yes, I recommend this product

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Decent storage for counter depth

Submitted by likes to cook :) - 11/28/2016

Good amount of storage in both fridge and freezer

Yes, I recommend this product

Not the best purchase

Submitted by Lisa - 11/27/2016

This refrigerator is too small for my liking! After using it for a month and a half, the ice dispenser and water quit working! Highly disappointed!!

No, I do not recommend this product

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very easy too use.

Submitted by jim - 11/12/2016

one problem. we are still waiting foe service man to come and look at the glue over flow on top of the door.

Yes, I recommend this product

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Excellent counter depth refrigerator.

Submitted by Dan - 11/11/2016

I have all Kitchenaid appliances. And the counter depth refrigerator fits the high quality mold. My only criticism is the dual door must be closed in sequence.

Yes, I recommend this product

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A great fridge

Submitted by Susie Q - 11/5/2016

Very happy with the fridge and service from Kitchenaid

Yes, I recommend this product

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Beautiful Fridge!

Submitted by mhadland - 11/4/2016

Makes unreal ice! Love the bottom freezer. My fave!

Yes, I recommend this product

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Love our new refrigerator

Submitted by June - 11/1/2016

We got this refrigerator just one week ago. We love how it is more streamlined and fits better into the custom space in our kitchen. It rolls much easier. Love the handles as we have the KitchenAid dishwasher with the same ones. The ice maker works almost too well! Ice comes flying out and have to catch it with hands as well as the cup! I love the see through shelves in the doors. I was amazed at the produce saver product that came with the unit. I will re-order the inserts every 6 months as recommended.

Yes, I recommend this product

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Missing quality

Submitted by Sandy - 10/25/2016

I,ve had my refrigerator for 5 yrs. Not long after I took delivery the lid on the bottom drawer broke off. Had it fixed and it broke off again. I now use the drawer without the lid. The freezer drawer cracked and then the main circuit board died. I lost most of the food. I had to wait for repair and then they had to order the part. Sixteen days later I had a working refrigerator. I bought Kitchen Aid because I thought it was a quality well built brand that would hold up well. Very disappointed with the quality and poor customer service form Kitchen Aid.

No, I do not recommend this product

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Great look but lacks the shelf space of old one!

Submitted by Sue - 10/17/2016

Old side by side in same space seems to hold a lot more!

Yes, I recommend this product

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Love it!

Submitted by Karen - 10/9/2016

I love the new refrigerator! Plenty of room, adjustable shelves, water and ice in the door. This is perfect size for a family.

Yes, I recommend this product

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Unhappy with the finish!

Submitted by JEllis - 10/1/2016

The fridge is two months old and the front has rust lines across it. Not a happy costumer!

No, I do not recommend this product

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Fridge

Submitted by Jfd - 9/30/2016

After 8 months fridge making a cracking popping noise. Very difficult to find out what was wrong no one knew. Warranty set up for July 2015 not end of December when I moved in. Finally a Trail appliance service person came by and in 30 seconds figured out that it was a tag on the power cord that was vibrating. Sounds like a design flaw. Not good

No, I do not recommend this product

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Looks great and is quiet

Submitted by Kimberly - 9/23/2016

I bought this a month ago and I really like it!

Yes, I recommend this product

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works well

Submitted by FB - 9/18/2016

nice refrigerator

Yes, I recommend this product

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Works great

Submitted by Big Al - 9/16/2016

Works great but the ice discharge into glass is very erratic ice misses large cups Big

Yes, I recommend this product

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Spacious and Customizable

Submitted by Britt - 9/6/2016

We bought this for our new home and absolutely love it! Great quality product! Love that the shelving can be adjusted as needed. Our only disappointment is that it does not have a crushed ice function.

Yes, I recommend this product

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Has some issues

Submitted by Pamela - 9/6/2016

I purchased this Refrigerator 6 months ago.. I have two issues with it. One, the ice randomly comes out even after you stop dispensing the ice. And 9 times out of 10 it ends up on the floor... I feel like its an old tyme slot machine. The other issue is 6 months in the compressor went. While Kitchenaid did have someone out within a few days to repair it, I lost about $200 worth of food in the meantime. Which according to KitchenAid they don't have to cover... This is very disappointing, because it was clearly in the first year of ownership and there was nothing I could do to prevent it from happening. I just lost all my food And had to eat out for a few days since I had nothing to keep my food cool. So this little "incident" while the appliance was covered it was probably a $300 bill for me, between the loss of food and having to eat out for 2 days...

No, I do not recommend this product

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Looks Great

Submitted by Jay - 8/21/2016

I bought this about 6 months ago, along with a range top and built-in convection over/microwave combo oven, when doing a remodel of my kitchen. The unit works great so far and has become quieter over time. My only complaints are the decrease in storage, but I knew that was going to be the case and, the ice dispenser is a bit temperamental. Sometimes the ice will miss the glass off to the side and go onto the floor. You have to be careful when placing the cup under the dispenser.

Yes, I recommend this product

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too many bothersome notifications from you

Submitted by nan - 8/19/2016

i read the frig manual and can't remove the ice bin for the life of me. The stove is intimidating. Can't imagine how to clean it. The grid is heavy and I don't like this stove. And the oven has a lot to get used to. I haven't made a decent pizza in it yet!! I don't know how Thanksgivings going to be??? I am a little over whelmed

No, I do not recommend this product

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Awesome. As advertised

Submitted by Mackenzie - 8/19/2016

Looks great and works just as well. It feels really spacious. We've had the more expensive JennAir in our last house and I don't notice a difference in quality at all.

Yes, I recommend this product

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Counter Depth, French Door Refrigerator

Submitted by Johnny - 8/19/2016

I like the concept but...... Ours arrived and performed well for one day. Then the in door ice and water unit stopped working! Got excellent response from the warranty department. Their service men found that a wire connector, at the top left door compartment had disengaged. Poor quality control I believe.

Yes, I recommend this product

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Poor ice maker design

Submitted by JBO - 8/18/2016

We purchased this refrigerator as part of a complete Kitchenaid appliance group and this is definitely the weak link. The icemaker is horrible!! You can't get ice without getting ice all over the floor, truly a bad design, enough so that if I had to do it again I would not buy this refrigerator based solely on the icemaker... it's that bad! As far as the rest of the refrigerator, it's not bad but for the price I would expect more higher end features like digital controls for the crisper and deli drawers. In my opinion this is just a basic refrigerator at a premium refrigerator price.

No, I do not recommend this product

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Nice Looking Refrigerator with Couple Design Bugs

Submitted by Reno Gal - 8/15/2016

The refrigerator design is sharp and looks nice in our new kitchen. It's a bit smaller than our old fridge and I miss the separate drink drawer. You have to open both doors in order to pull out the deli drawer which is a pain, and if you only want to open the left door, you have to open the other side in order for it to close properly...must shut left door first then right door when closing or the other side will pop open. Also, we bought all four appliances and Kitchen Aid only sent us $200 for our rebate instead of $400 like they were supposed to - don't like having to chase this stuff down. And they didn't send me the option to review the dishwasher - doesn't dry dishes all the way. Wish it had an extra heat function. Very quiet though.

No, I do not recommend this product

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Great features

Submitted by Ron D - 8/7/2016

Bought it 3 weeks ago .very stylish and love it

Yes, I recommend this product

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