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KitchenAid Logo

24 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless Steel

Model # KSC24C8EYY

 3.3 out of 5 (171 Reviews)

Regular Price $2,999

Our Price $1,799

Our Price

$1,799

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The Preserva® Food Care System is an innovative approach to food preservation. Sequential dual evaporators optimize humidity levels independently inside the refrigerator and freezer and the Produce Preserver helps keep produce deliciously fresh. A third feature, the FreshFlow Air Filter reduces common food odors.




Preserva® Food Care System

Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow Air Filter helps minimize odors while the FreshFlow Produce Preserver helps delay over-ripening.


Refined Interior Design

Brightens the refrigerator compartment with enhanced lighting and metallic accents throughout the refrigerator.


Adjustable Door Bins with Removable Inserts

Keep condiments and other items organized for food prep and serving.


Additional Features
AquaSense In-Door-Ice® System

Adds usable freezer space with an ice bucket that mounts inside the door and is easily removed for serving.


ClearVue LED Theater Lighting

Gradually increase to full intensity, similar to theater lighting, making it easy to find items inside the refrigerator and freezer, even the crisper.


Light Touch Controls

Provides easy operation by providing touch-pad controls for all refrigerator functions.


Humidity-Controlled Crispers

provide adjustable humidity control, giving you a dedicated storage option to keep fresh food at optimum humidity levels.


Star-K Certified

STAR-K KOSHER CERTIFICATION for use on the Jewish Sabbath and other religious holidays.

Features:

  • Preserva® Food Care System
  • Refined Interior Design
  • Adjustable Door Bins with Removable Inserts
  • AquaSense™ In-Door-Ice® System
  • ClearVue™ LED Theater Lighting
  • Light Touch Controls
  • Humidity-Controlled Crispers
  • Star-K Certified
SPECIFICATIONS
Configuration and Overview
Refrigerator Type Side-by-Side
Width 35 1/2
CEE Tier Not Rated
Freezer Capacity 10.10 Cu. Ft.
Refrigerator Capacity 13.80 Cu. Ft.
Total Capacity 23.9 Cu. Ft.
Energy Star® Qualified No
Depth 30
Height 71
Dimensions
Height 71
Height To Top Of Cabinet 71
Depth With Door Open 90 Degree 45 7/8
Depth Excluding Doors 24 3/16
Depth Closed Excluding Handles 27 1/2
Width of Cabinet Only 35 1/2
Width with Doors Closed 35 3/4
Depth 30
Width 35 1/2
Cutout Depth 24 3/8
Cutout Height 71 11/16
Cutout Width 36 1/16
Capacity
Freezer Capacity 10.10 Cu. Ft.
Refrigerator Capacity 13.80 Cu. Ft.
Total Capacity 23.9 Cu. Ft.
Refrigerator Features
Number of Interior Shelves 4
Spill-Proof Glass Shelves 1 Fixed Full-Width, 3 Adjustable Full-Width
Conventional Shelves No
Humidity-Controlled Drawers 2 Full-Width
Temperature-Controlled Drawers No
Non Climate-Control Drawers 1 Full-Width
Door Bins 1 Dairy, 2 Adjustable Gallon, 2 Adjustable Two-Liter
Freezer Features
Number of Shelves 4
Interior Shelves 1 Fixed Full-Width Glass, 3 Adjustable Full-Width Glass
Slide-Out Freezer Basket No
Upper Freezer Drawer Full-Width
Lower Freezer Drawer Full-Width
Door Bins 1 Fixed Full-Width
Light LED
Filtration and Dispensing
Dispenser Type Exterior Ice and Water
Filtered Water Yes
Measured Fill Yes
Controls
Door Style Flat
LCD Touch Screen No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 816-233-6019 for assistance. Click Here for C&M APPLIANCE HEATING & COOLING location and contact information.

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3.3

out of 5 (171 Reviews)

57% of reviewers recommend this product.

Do Not Buy

Submitted by Tom - 9/28/2017

We purchased this fridge 2.5 years along with other KA appliances for our kitchen remodel. We are only happy with our cooktop (KGCU467VSS) and hood (KXW8736YSS 1200cfm). The fridge, dishwasher (KUDE40FXSS), and double oven (KEBS207BSS) we are not happy with. So about the fridge. Within the first year we had the ice maker replaced twice. It was making ice very slowly or not at all. It would freeze up and not produce ice. After the 1 year warranty was up the ice maker continued to have problems. When "max ice" was selected it would/still does freeze up and not produce ice. It still dispenses ice poorly and very slow. But the main reason for the review is that today it stopped getting cold. Luckily I have a basement fridge and deep freezer so I wont have to throw away any food. We have had this fridge for 2.5 years and with normal use it stopped getting cold. For the price of this appliance you should get more than 2.5 years of use out of it before parts need to be replaced. I am not the type of person to write a review but this is really aggravating and want others to know to stay away. Shame on me for not doing better research. There are much better appliances out there for same price if not cheaper.

No, I do not recommend this product

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Ice Dispenser frozen

Submitted by Cher - 9/14/2017

We purchased refrigerator from Bulider of our home 3 years ago...It was part of the kitchen appliance package. Since then we have had several issues with Ice Maker not making ice...To now waking up and finding water on your wood floors...Now to the ice dispenser not working.....Have had the repair guy out twice to be told the auger is frozen and we must defrost the unit...What a pain and inconvenience.Worry this can happen again. Cheaply made for the $$$ Lemon

No, I do not recommend this product

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Horrible Fridge - Nothing but problems

Submitted by HM - 6/12/2017

I bought this 3 years ago and it has been one problem after another. We have had it fixed multiple times and are finally giving up wasting $ and getting a new fridge. A terrible product. I have never before in my life written a review - but felt obligated this time.

No, I do not recommend this product

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Love the look

Submitted by Ribecol - 5/27/2017

Love the refrigerator for just the 2 of us - took a star away because it took 2 months to get it shipped from kitchenaid.

Yes, I recommend this product

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Not Very Reliable for the Price

Submitted by Ohioman - 5/11/2017

We bought this refrigerator in July 2013 because my wife liked the counter depth size. The refrigerator performed well for 3 years and then we noticed that the temperature in the refrigerator side was rising to 50 degrees causing spoiled food. We found a huge amount of ice and frost on the evaporator coils in the back of the fresh food section. The repairman told us to defrost the fridge (what a pain) and after some testing discovered a failed thermistor in the evaporator. After just 3 years I would say this part failure is not very reliable for a refrigerator costing more than $2,000. This may be a good fridge if you are an appliance repairman, but otherwise I would choose a more reliable brand.

No, I do not recommend this product

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Ice maker never worked properly

Submitted by Jd - 5/11/2017

I bought this in 2014 for my kitchen remodel. The ice maker stopped working within months, flooding my new kitchen. Three separate repairmen came out. Ordered 2 new doors, one new ice maker unit, still floods periodically or just stops making ice. Hate it. So expensive and so flawed. If the company had any integrity they would have replaced it.

No, I do not recommend this product

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Performs great!

Submitted by Paula - 3/23/2017

Looks great in our kitchen and works perfectly. Great Value!

Yes, I recommend this product

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Worst product EVER.

Submitted by Davis the homeowner. - 3/22/2017

Bought this after our kitchen remodel in 2012. Was great the first 6 months, then the ice maker would stop making ice for a few days. Turn it off, then it would work again. Then the ice maker wouldn't dispense, tried the same thing didn't work... luckily we bought the 4 year extended warranty. The ice maker, cooling parts have been replaced over 4 times and could be more if I had the time to keep calling for service. Then a month ago it just leaks water onto our bamboo floors. Needless to say, the floor is warped now, the bamboo is peeling off the wood by the fridge and it has affected our pantry right next to it too. I am getting rid of this fridge and replacing my floors and fridge. But who knows what kind of damage this has done to my subfloors or parts of the floors I can't see. This company should be ashamed of itself for putting out such a poorly built product. I paid close to $3000 + warranty too. I will never in my lifetime, ever buy another Kitchenaid/Whirlpool product.

No, I do not recommend this product

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Terrble refrigerator!!!!

Submitted by Unhappy Betsy - 3/11/2017

We purchased this Kitchenaid side by side refrigerator a little over 4 years ago. We have had the sealed refrigerator system replaced TWICE and it needs it again. We bought an extended warranty when the first non cooling incident happened. Then a year later it happened again. Same problem. Cheap parts. Each time takes about a month to get fixed. We decided to buy the warranty for another year and in only six months from the last repair it is doing exactly the same thing. Repair technician to come in a few days. The frig side is approximately 45 degrees and the freezer is around 21 degrees. The only way we aren't losing lots of perishables is to put them in the freezer. This is the worst purchase we have ever made.

No, I do not recommend this product

2 fridges and 3 service calls in 24 months.

Submitted by DJ - 3/4/2017

I'm so disappointed in the whole Kitchen Aid experience. I purchased a range, this refrigerator, and a oven hood and all three have had major issues. The first fridge came from the show room with a defective compressor and essentially DOA. It took almost a week for the selling company to replace it with another one. Meanwhile an entire refrigerator contents went bad. Once the new one arrived, it took about 12 months for it to have an issue where water was leaking from the unit onto my floors (which were ruined) and after battling KA on the phone, they agreed to come out and fix. The culprit was some debris in the water line that was causing it to overflow somewhere. The technician was trying to pin the blame on me but how could I get something into the water line or drain which is sealed? I had to replace about 20 sq/ft of flooring from the leak at my expense. This morning, I was getting something out of the fridge and noticed that my floor was wet and quickly discovered that there is water pouring out of the freezer door. I pulled the fridge away from the wall and discovered that the floor is wet and ruined again. I called a tech to see if they can help me out but I can't believe that a 2 year old refrigerator needs this much attention and has caused this much damage in my home. Not what I expect from a premium product.

No, I do not recommend this product

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So far So good

Submitted by nomoreSamsung - 3/3/2017

Had a Samsung before this, but it broke down after 2 years and was not repairable. Started over with this Kitchenaid model since we are now afraid of Samsung. So far no problems but then again that was the case for 2 years with the Samsung. To be determined on longevity. I do like the configuration of this model, though. Seems roomier than Samsung we had. Also like the sturdiness of the shelving and icemaker parts.

Yes, I recommend this product

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OMG, look at something else!

Submitted by Sparky27 - 2/14/2017

I have had this fridge since October 31, 2013. I have had water leaking under the fridge (cracked water line), I had EVERY drawer face get pulled off and are now glued on with epoxy. And now, now I have had no ice for over two months. The extended warranty service that I purchased through Kitchenaid has been out 4 times and is scheduled for a fifth. The appoint is in 7 days, he will order parts, and then I will have to wait another 7 days for him to install it. And from all the reviews, it looks like it will not be fixed. Good thing this refrigerator has been discontinued. Kitchenaid should recall every single one of them.

No, I do not recommend this product

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Continual Icemaker Problems

Submitted by Stan - 12/9/2016

This two-year old refrigerator has had a continual series of icemaker problems, the most significant being water occasionally not freezing in the ice maker, being dumped into the bin, and then running out the dispensing chute. Our first experience with a KitchenAid unit, and we are disappointed.

No, I do not recommend this product

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Handy control on the front

Submitted by Skid - 11/26/2016

So far we are pleased with are kitchen aid frig

Yes, I recommend this product

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Warning: DO NOT BUY THIS PRODUCT

Submitted by Annie R - 10/18/2016

I've had this model for 3 years and if there was a negative star, I would give it 2 negative stars. The ice maker would stop for no reason and then start back up for no reason. In June of 2016, some water line started leaking on the fridge side. The warranty repairman showed me an s-curve plastic tube which was behind the vegetable drawer (location of the leak) that he said was clogged. He cleaned out and suggested that I keep paper towels under the drawer. Sure enough, layers of paper towels came out sopping wet day after day. Called warranty repairman back as original problem not fixed. Came back and removed the entire back of fridge side. Now water is pouring out of the water dispenser. Warranty and repairman are giving me the run around. DO NOT BUY EXTENDED WARRANTY. They use poor quality service providers and it's my fault that the fridge is leaking. Oh, and if it is not leaking, they will charge me a service call. What??? Huge disappointment in KitchenAid though no surprise to them in the profit department. How can they design and build a costly machine that lasts for 2-3 years?

No, I do not recommend this product

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Not the old Kitchenaid!

Submitted by AJM - 7/14/2016

I have had this refridgerator for about 1 1/2 years and it is the worst one I have ever had. Cheaply made plastic parts!-drawer fronts break off easily, ice maker is undependable, I take good care of my appliances and have never had these issues with any previous one. Kitchenaid used to be a high end brand, if this is representative of their quality, I will not be patronizing them again!

No, I do not recommend this product

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Do NOT buy this refrigerator!

Submitted by Todd - 6/8/2016

Buyer be warned! Do NOT buy this model. It is a total piece of rubbish! We purchased this refrigerator less than two years ago. In that time, we have had the ice maker repaired and eventually replaced. We also had a new compressor installed/replaced. Most recently, we had to have a new thermostat installed as the refrigerator wasn't cooling properly. Each time the refrigerator broke down, we lost so much food. Obviously, this was a total bummer. However, the other problem was that the repair company couldn't repair it for over a week each time. 2-3 days to order parts plus another few days to get the repair date scheduled. Oh and by the way, we have had a few of the plastic drawers replaced as well. I let Kitchen Aid Customer Service know about my concerns and they stated I should have gotten an "extended warranty". What? I personally don't think any of these items should have broken within the first 5-10 years of owning it let alone within the first 2 years. In summary, consider another model or brand!!!

No, I do not recommend this product

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Worst purchase I've ever made

Submitted by Michael Nuwar - 6/6/2016

Stopped working after 4 years. Panel is on back order. Counter depth is a giant waste of money. Do your homework and make sure reliability is there before buying purely on styling. Please, please Whirlpool Corp bring production and quality control back to the USA !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Have an old Kenmore bottom freezer and its still running strong. Guess what.....made in the USA.

No, I do not recommend this product

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Worst appliance I have ever purchased

Submitted by No freezer in Hawaii - 6/1/2016

Have had this for just over 1-1/2 years. The first one was broken when it was delivered. The second one has seen serviced 6 times so far. Currently the freezer is not working at all due to a leak in the sealed system. We haven't had a working freezer/ice maker in almost two months. And the repair company Kitchenaid has assigned is less than responsive. Again, worst appliance I have ever purchased and I will never purchase Kitchenaid again

No, I do not recommend this product

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Issues

Submitted by Vickie - 5/27/2016

Having issues with the internal cooling coils. Slow leek. Lost use of freezer first and now after a week of waiting for warranty repairs frig is no longer cooling. Don't know how long it will be until we have a working refrigerator. The problem with the refrigerator is a design flaw and a common fail. We had to pay $89.00 for a repairman to come out to identify the breakdown. When you consider this problem is caused by poor design and they're repairing it with improved parts you'd think kitche aid would cover the repair. Estimated cost of repair: $1,200-$1,400! The ice maker is not very efficient. It does keep up with a small family but if you're planning a family get together or party be sure to buy ice. Our snack drawer cracked within four years of use. Be aware that replacing the drawer is expensive...$125 for a small sized plastic bin. About the only positive thing I can say about this refrigerator is I do prefer the counter depth size. After talking to several repairmen and finding out most refrigerators on today's market are built to last only about seven years I would say this refrigerator is definitely not worth the money you would spend on it.

No, I do not recommend this product

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It Sucks

Submitted by Mad Mike - 3/10/2016

On a newly build home, we upgraded to Kitchen Aid appliances; what a mistake. The appliances are less than 3 years old and the frig has broken down 3 times already and this time the ice maker is not dispensing ice however in order to fix it we need a new freezer door which is around $1800 !! And the oven broke too and doesn't heat at all; all new elements needed, really? How cheap is this brand, and we paid extra for appliance upgrade. Never ever again will we buy anything Kitchen Aid.

No, I do not recommend this product

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Short-lived appliance

Submitted by Dawg - 2/4/2016

After 3 years and 4 months the unit stopped cooling due to a "bad sealed system," a leak in the connecting tubing according to the KitchenAid-authorized repairman. KitchenAid has in fact passed off the problem to an unresponsive repair service more interested in selling a new service plan than fixing the problem. We will be 1 to 2 weeks without refrigeration. We are disappointed in the quality and the service.

No, I do not recommend this product

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ANOTHER ICE MAKER ISSUE

Submitted by dgl - 1/15/2016

We have had unit 2 years. Ice maker did not work on arrival, changed it out and working before we moved into home. Stopped working 6 mos ago, I researched on line and cleaned electronic eye controllers out. Started up that nght. Now not working again have cleaned it 3x. Notice several reviews with poor ice maker. Have another technician coming out next week to look at

No, I do not recommend this product

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Terrible Product

Submitted by NickyP - 1/4/2016

I rarely write reviews, but as I often use them to make purchase decisions I thought I would write one for this refrigerator to help someone out. We have had nothing but trouble with this unit. It's 1 1/2 years old and the list of failures is extensive. First, over a weekend it stopped cooling prompting a service call that resulted in the replacement of the motrs, compressors and mechanical parts that make things cool (no technical knowledge on my part). This was under warranty, but the repair was about $1000 according to the tech. Beyond the loss of cooling, the overflow tray on the floor overflowed. A month later, the overflow tray spilled over again the tech was out for a second time. He diagnosed what he said was a cracked line to the in-door water supply. I was not home, but I checked the part he replaced and it wasn't cracked so I was suspicious. Sure enough, during a Christmas Eve family get together, more water on the floor and the drip pan was again overflowing. I should also mention that we frequently have puddles of water in the refrigerator which we were told was normal condensation. Come on... This is now the third major failure and we noticed that each "event" took place when we had several people over (we are empty nester's so its usually only 2 people) and the fridge is getting used more for water/ice and is opened & closed more often. Then we saw water coming out of the seam below the opening where the water/ice dispenser is. This has us thinking there is something wrong in the water supply to the dispenser. We shut off the water supply and so far no more condensation or overflowing drip tray (we went out of town so we were hopeful this was the cause). A call was placed today for yet another service on this refrigerator which is unreal to us as our last unit lasted 18 years with zero issues (a GE Monogram) and my Mom's old Amana which was relegated to the garage was at least 25 years old without a failure. This Kitchenaid unit is really disappointing, I would never recommend it to anyone. The service people are all very nice but give inconsistent answers and opinions as to the issues.

No, I do not recommend this product

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AWESOME FRIDGE!!

Submitted by Olive - 12/5/2015

This is the PERFECT counter depth fridge!! It has great capacity, is quiet, and has good food preservation

Yes, I recommend this product

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22.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator

Submitted by alinroseville - 11/27/2015

We purchased this fridge and several other KitchenAid appliances as a total kitchen renovation. Twice in the last three months we've had a tech out to replace the "control board" as frost was on the back lower interior wall of the fridge section (see photo). In addition, the install of the appliances was delayed 3 months due to construction, thus the initial one year warranty period started when the appliances were purchased, not installed. We would consider purchasing another brand next time.

No, I do not recommend this product

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not happy.....

Submitted by Raquel - 11/27/2015

I bought this refrigerator along with a Kitchen Aid double oven, gas range, and dishwasher. We needed to purchase the counter depth size because of the configuration of our kitchen. After just 3 years - our ice maker stopped making ice....that is a bad sign b/c that meant that our freezer and refrigerator was not cooling properly. We have been without a properly working refrigerator and freezer for over a month - last week the refrigerator and freezer was "repaired"....actually they took the whole thing apart and changed the evaporator and compressor.....still not working - our freezer is currently warmer than our home. We have lost a fridge and freezer full of food TWICE - very unhappy - do your research before you invest.......

No, I do not recommend this product

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Kitchen Aid Survey

Submitted by Jean - 10/24/2015

So very happy with my new fridge, keeps fruits and vegetables so fresh that they last twice as long as in my old fridge....and, I live in Arizona NOW retiring from Alaska.

Yes, I recommend this product

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Great space, but lacking a few details

Submitted by TC994A - 9/23/2015

I have owned this refrigerator since April 2015. Overall it's a really excellent unit - quiet, and quite a bit of capacity for a "counter-depth" model. I love the water metering feature - displays how much water is dispensed, or automatically dispensed. Also, I love side-by-sides - no better design for freezer access and utility! However some definite negatives: 1) The exterior is VERY difficult to clean. It's a deeply grained stainless steel that looks great but easily gets streaky if you don't clean it in JUST the right way. My tip: hot water and lots of terry towel buffing rags. My Maytag dishwasher of the same age and stainless steel finish is much easier to clean. I think the grain is much deeper on the Refrigerator, giving it a better overall look, but making it harder to clean properly. 2) A bit of an internal electrical issue. Sometimes a few of the LED light bulbs inside don't light up when the door is opened unless you tap on them, there must be a loose connection at the bulb - tapping one usually fixes the rest of the series chain. 3) One of the wheels is a bit squeaky and you hear it when you open the door or are cleaning the surface. A bit annoying, but probably easily fixable with a little WD-40.

Yes, I recommend this product

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Great product!

Submitted by Higgy - 9/17/2015

My wife and I purchased this product as part of a complete Kitchen remodel. We actually purchased the product before we started the remodel project because we really liked the appearance and we got a great deal on it. We liked the product so much that we decided to go with Kitchen Aid brand appliances throughout the entire kitchen. This refrigerator looks great, and performs flawlessly! We are convinced we made the right choice going with Kitchen Aid for our newly remodeled kitchen.

Yes, I recommend this product

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Great! but I would make some changes

Submitted by AlmostUsedUp - 9/16/2015

I have no complaints at all about how well this appliance works. I do, however, live with someone that has some disabilities so I wanted to move all the shelves down to a lower level on the door. I'm sure the company has it's reasons for this design but the shelves and their holders are not all made the same so they are not interchangeable. I can only move the butter holder down one notch so I wasn't able to make all the shelves accessible to my roommate. The water dispenser in the door also takes a lot of force to activate. I'm able bodied but I know one day, I won't be. Companies should all plan for this inevitability.

Yes, I recommend this product

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Little space inside

Submitted by Mara - 9/2/2015

I had a previous KitchenAid counter depth refrigerator and it was very spacious inside. I bought this one because I thought it was going to be the same, however this fridge doesn't have not too much room inside, the vegetables drawer don't have room to put too many things inside. Canisters in the door too small, only 2 out of the four that have a decent size, the other two you can't even put an 18 pack of eggs in. Freezer the same, drawers too small.

No, I do not recommend this product

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It's great!

Submitted by Simone D - 8/14/2015

Lots of storage room and I love all the freshness features.

Yes, I recommend this product

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New Frig

Submitted by dap - 7/23/2015

I bought my KA Frig 2 months ago and we love it. The icemaker was slow to start making ice but everything is great now. Icemaker is noisey filling water. only complaint.

Yes, I recommend this product

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Excellent fridge

Submitted by Car guy - 7/13/2015

I bought this fridge as part of a kitchen renovation and appliances up grade. I have found it keeps items in the fridge much colder than my previous fridge. The water and ice dispensers work beautifully. I could not be more pleased. My only concern is there could have been one more storage container in the fridge door.

Yes, I recommend this product

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Extremely Satisfied

Submitted by scooper - 7/8/2015

Excellent performance and value. KitchenAid is fantastic.

Yes, I recommend this product

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Great design

Submitted by Cookie - 7/8/2015

I bought this a few weeks ago as part of my total kitchen renovation. It is very roomy and love the dispensers on the outside. Plus, the dispensers do not subtract from the room inside the freezer as in other models.

Yes, I recommend this product

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Terrible product; terrible service

Submitted by Livermore Lemon - 7/5/2015

When our refrigerator was just one year old, the compressor died. Warranty service was only available from very badly rated service companies so we paid for out-of-pocket repairs. After a new compressor was installed we learned that a weld on the evaporator coil was broken and that's probably why all the coolant leaked and killed the compressor when we were out of town. End result... unit looks nice but its refrigerating performance is terrible. Don't buy Kitchenaide!

No, I do not recommend this product

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Nightmare!!!!

Submitted by Mountain John - 6/26/2015

Moved into brand new home and unit has not worked from day one. Two evaporator coils have been installed by repair folks- both did not work. Still without refrigerator/freezer for over a month. Still waiting to hear back from customer service!!

No, I do not recommend this product

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A rare find, but a real gem!

Submitted by Tom C - 6/8/2015

We had two critical criteria: side-by-side (we hate the drawer freezers - hard to organize, and food just gets buried in there), and counter-depth (fridge goes in a cabinet that is adjacent to a hallway, if it stuck out too much, it would intrude on the hallway). We selected this model over others simply because it had more space than usual. An excellent decision. We love the water dispenser, lighting (though two lights are quirky and don't always turn on), the finish on the shelves and drawers, the filtration system, and the overall space layout.

Yes, I recommend this product

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Love our new KitchenAid

Submitted by Mighty Joe - 6/8/2015

This replaces one whose computer functions failed. It's working very well and we're enjoying it a lot. Keep up the good work, KitchenAid!

Yes, I recommend this product

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A nice fridge with good potentials and place for improvement

Submitted by JT - 6/8/2015

We own this for over 2 years and I think this is an average fridge with an excellent look. So far no repairs needed. Some of the materials currently used and design could use a bit of help to make this product an excellent fridge.

No, I do not recommend this product

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Freezer Woes

Submitted by lal - 5/19/2015

I love the look, size and layout of this unit, however, I am now on my second unit and it, too, is broken. The first unit had to be replaced entirely because neither the refrigerator nor freezer would cool and there appeared to be electrical problems. I have had the replacement refrigerator about a month and now the freezer's compressor is broken. I came home to find water all over my brand new kitchen and all the groceries in the freezer were ruined. I had to wait a week for an authorized repair person to look at the unit and they advised that the freezer's compressor must be replaced (will take another week or more to get replacement). The compressor on the refrigerator side is still cooling, but I am concerned that it, too, may fail. I thought the first broken unit was just bad luck, but the fact that the replacement unit failed in under a month makes it seem more like an inherent flaw.

No, I do not recommend this product

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Once upon a time I considered Kitchen Aid a quality manufact

Submitted by Doc - 5/18/2015

We have owned this lemon for a little over two years and we have had techs out here 3 times. The first time the refrigerator iced up. The tech told us it was computer mother board glitch and of coarse they didn't have it in stock. So we lost over $200.00 in food which they offered very little in compensation for. The part arrived two weeks form the order date. Then 11 months later it iced up again. The new tech came out and checked this gem out again. He thawed the ice, checked the internal fan (it was okay). He checked the seal and the electric system. He then told us he couldn't find what was wrong with it. Put it back together. Charged us $100 plus dollars and told us to check the thermometers for each side of the unit. I don't know, but my expectations of quality and reliability have not been met by Kitchen Aid. I guess I'll be forced by shoddy quality to get some made off shore product! May be Germany has higher quality standards than Kitchen Aid!

No, I do not recommend this product

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The ice maker is terrible!!!!!!

Submitted by Mel - 5/15/2015

I have all kitchen aid appliances and they were installed in 2013. To date I have had to have the servicemen out a number of times to service the range (the main board was faulty and had to be totally replaced the first year and I am someone who only uses the oven to heat up tots!!), microwave (it was not turning off after we would open the door and it would not always turn on when we pressed start - we had to play with it - that also happened in the first year) and worst of all the refridgerator (the ice maker does NOT work). A total of 3 service calls on the refridge(all for the ice maker). We entertain a lot and the ice maker is terrible. Once emptied it takes a good week to fill back up and it never completely fills up because of a laser beam that informs the freezer it is full when it is not. Todays visit confirmed that there is nothing we can do about it becuase between the laser and the ice not leveling correctly when it freezes the ice machine will not work correctly. We asked if there was a way that we could go in and adjust things manually and the serviceman told us we would have to take the unit apart to do that!!! I have been very disappointed with the kitchenaid series we bought and will never again purchase or recommend kitchen aid. If you are buying this fridge and need an ice maker research another one because you will not be happy! If the ice maker is not important order away!!!!!

No, I do not recommend this product

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Nice layout of shelves & compartments.

Submitted by Laguna Gal - 4/23/2015

The ice & water dispenser is a little complicated. My doors don't close easily.

Yes, I recommend this product

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Love everything about it

Submitted by Andr - 4/17/2015

Keeps food fresh or for a longer period of time - plenty of room - Icemaker is great, which I've had a problem with other models in the past. Lots of compliments from my guests very attractive. Would definitely recommend.

Yes, I recommend this product

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Sleek looking

Submitted by Aigner - 4/4/2015

Bought it 8 months ago with our new home. Very spacious, the light gets brighter as you open the door. Beautiful lighting in the ice dispensing bay with many great features.

Yes, I recommend this product

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Very large for a counter=depth model

Submitted by Mikehark - 4/3/2015

This refrigerator was part of the appliance package for our new home. We had room for a counter-depth model and this fit perfectly. In addition, it was quite large inside. The only thing we don't like about it is that the vegetable drawer is difficult to fit large vegetables in it without completely removing it from the refrigerator. The filter in the vegetable drawer works well and preserves food way beyond my expectations. However, the little gage included that is supposed to tell you when to change it is constantly falling out rendering it nearly useless. I consider the issues I've had as poor design. KitchenAid has always been considered a premium brand. Based on this experience, I can't say the design quality and even the build quality is up to par. The doors are wavy and slightly pinched at the top on the outside and from experiences others have complained about, I don't want them changed out despite the poor cosmetics. At least this particular one worked well right out of the box. Previous experience with a faulty KitchenAid refrigerator and their inability to fix the product would make me leery of recommending this particular product. This is the reason I did not buy the extended warranty. Why would I want to pay a lot of money and still be aggravated if the refrigerator stops functioning?

No, I do not recommend this product

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More room than our old piece of junk GE fridge that lasted l

Submitted by cburgess - 4/3/2015

We love our new fridge! It has more room and actually works! Love the water measuring feature & the ice compartment!

Yes, I recommend this product

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